- 1year warranty for TV’s that covers all damage/defective items except if the item has been cracked or soaked and has physical damage such as scratch etc.
- Delivery receipt or airway bill, will not be re-issue if lost.Ø
- Warranty terms does not apply to the following conditions, Products which have been altered, modified or repaired by other than Ace technician in a manner which has affected their performance, stability or reliability is considered void warranty. Ø
- Defects or damaged caused by accident, fire, flood, lighting or other natural disaster or voltage instability is considered void warranty.Ø
- Any of the warranty seal is broken/tampered or shows evidence of tampering is considered void warranty. Ø
- Defects or damage cause by abuse negligence, mis-use or failure to observe the instructions contained in the user manual such as broken panel, board damage, ETC is considered as void warranty. Ø
- For LED TV, if the unit is wet due to animal urine, accidentally scratch their unit upon opening or accidentally drop their unit during wall mounting of their units is considered as void warranty.
- For LED Backlights are not cover for 1 year warranty.WARRANTY INCLUDE* V-Line or H-Line* No Display* No Sound* Flickering Display* Distorted Sound* Auto Restart* Abnormal Display* Pixelated Display* Red Stand By* Deadpixel* Deffective Timing Control Board* Hang-up (ACE Logo only)EXCLUDE WARRANTY* Broken LED Panel* Soak LED Panel* Urinated by animal in LED Panel* Tampered Mother Board (un-authorized opening of unit)Counts starts once the item is already marked as shipped. Please be willing to wait because we do not have any control in courier’s delay
RETURN POLICY�✈ Please be reminded that customer will shoulder all shipping fee. Sometimes item becomes defective during transit. We have company repair (6 months free parts/labor) For replacement, maximum of one (1) week after purchase provided that the item is complete and in good condition. Again, please be reminded that customer will shoulder all shipping fee for repair/replacement.